Desktop PC Support | IT Support

Brinestone | 116 Route 101A • Amherst, NH

Maintain essential business operations and avoid lost productivity with technical support on hand when you need it.
Brinestone supports all applications in the main repository, including all office suites, mail clients and collaboration applications. Brinestone helps you and your support team, quickly resolve common desktop issues, ranging from problems with file-system configuration to hardware management and desktop security issues. Brinestone's support team saves you time researching fixes for common problems by helping you resolve them immediately.

We Support

• Windows & Mac OS X Server Operating Systems
• Critical systems monitoring with email notification
• Data Security including antivirus software and other malware protection/removal
• Software training service
• Hardware and software requirement consultation

The following principles define the general framework in Desktop Support that Brinestone provides;

• Brinestone will support hardware for a reasonable life expectancy.  The computer industry generally recognizes three to four years as the typical lifespan of a desktop computer.  Computers older than this tend to be more difficult to support and are often inadequate to run current software.
• Brinestone will support software for a reasonable life expectancy, so long as said software is still supported by the vendor/publisher. Older software is problematic in terms of compatibility with newer hardware and software.
• Brinestone-supported computers must be protected by anti-virus software installed and configured with automatic program and virus definition updating. The bottom line is a computer without this basic software is just waiting to be infected by a virus, malware or adware.

Contact Brinestone to learn more.